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Customer Success Specialist

Be the voice of our users—helping customers succeed and building long-term trust every step of the way
Remote
Full-time
$55,000 – $70,000

We’re looking for a strategic and creative Product Marketing Manager to help shape how the world sees, understands, and adopts our financial platform. You’ll work cross-functionally with Product, Design, Growth, and Sales to translate features into benefits, and craft messaging that resonates with our diverse user base—from freelancers to enterprise teams.

This is a high-impact role where you’ll drive go-to-market strategies, competitive positioning, and lifecycle messaging across channels. Your work will directly influence user adoption, retention, and revenue growth.

Key Responsibilities

  • Own and execute go-to-market strategies for new product launches and feature rollouts
  • Develop compelling messaging and positioning that speaks to both technical and non-technical audiences
  • Partner with Product and Growth teams to shape pricing, packaging, and product narratives
  • Collaborate with Design to build marketing assets, landing pages, and onboarding flows
  • Enable Sales and Success teams with pitch decks, demos, and value-based content
  • Conduct market, user, and competitive research to identify opportunities and threats
  • Monitor product engagement and feedback to improve messaging and roadmap priorities

Requirements

  • 3–5 years of experience in product marketing, preferably in fintech, SaaS, or B2B tech
  • Proven ability to translate technical features into customer-centric messaging
  • Experience working closely with product, sales, and design teams
  • Excellent communication, writing, and storytelling skills
  • Strong analytical mindset with familiarity using tools like Mixpanel, GA, or HubSpot
  • Bonus: Experience marketing APIs, payments, or financial tools
“Product marketing at Wealthis isn’t just about features—it’s about telling a story that earns trust, builds clarity, and makes finance feel empowering.”
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Excited to Join Us?

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carrer@wealthis.com
Benefits
Why You’ll Love Working Here
Remote-first flexibility
Work from wherever you’re most productive—our team is distributed by design
Competitive pay + equity
We offer fair compensation and ownership so you grow with us
Health & wellness coverage
Comprehensive medical, dental, and mental health benefits to keep you thriving
Flexible PTO
Take the time you need—no strict limits, just mutual trust
Learning & dev stipend
Annual budget for courses, books, or tools to help you level up your skills
Annual company retreats
Meet up IRL at inspiring locations for strategy, bonding, and a little fun
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